Privacy Policy
Welcome to Lilly Mills Drinkery. Whether you're planning a wedding, party, or special celebration, I’m honoured to be part of your event. I value your trust and am committed to protecting your privacy. This Privacy Policy explains how I collect, use, store, and safeguard your personal information when you:
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Visit my website
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Make an enquiry about hiring Lilly Mills Drinkery
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Book the mobile horse box bar for your event
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Communicate with me by email, phone, social media, or contact forms
1. What personal data I collect
I may collect:
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Your name and contact details (email address, phone number, billing address)
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Booking and payment information
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Any special requirements or preferences you choose to share
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Communications between us (emails, messages, enquiry forms)
2. How I collect your data
I collect data when you:
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Submit an enquiry through my website or social media
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Contact me by email, phone, or direct message
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Book Lilly Mills Drinkery for your event via this website or through a third party vendor
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Complete booking forms or contracts
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Communicate with me before, during, or after your event
3. How I use your data
I use your personal information to:
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Respond to enquiries
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Process bookings and payments
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Provide mobile bar hire services for your event
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Communicate important information about your booking
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Manage contracts and event logistics
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Maintain records for legal, tax, and insurance purposes
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Improve my services and customer experience
I will only use your information in ways you would reasonably expect when booking my services.
Legal basis for processing
Under UK GDPR, I process your data under the following lawful bases:
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Contract – to provide the services you’ve booked
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Legal obligation – to comply with UK legal and financial requirements
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Legitimate interests – to respond to enquiries and manage bookings
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Consent – where you have agreed to receive marketing communications
5. Sharing your data
I will never sell your personal data. I may share your data with trusted third parties only where necessary, including:
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Payment processors (such as Stripe, PayPal, or bank providers)
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Email and website service providers
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Accountants or professional advisers
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Insurers, where required for legal or insurance purposes
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Relevant authorities if required by law
These providers are required to handle your data securely and lawfully.
6. Data retention
I only keep your personal data for as long as necessary:
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Booking and financial records: 7 years (to meet UK tax and legal requirements)
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Enquiry emails that do not result in a booking: up to 12 months
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Marketing consent: until you withdraw consent
After this period, your data will be securely deleted or anonymised.
7. Your rights
Under UK GDPR, you have the right to:
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Be informed about how your data is used
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Access the personal data I hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your data in certain circumstances
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Restrict how your data is used
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Request transfer of your data where applicable
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Object to certain uses of your data, including marketing
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Withdraw consent at any time where consent is relied upon
To exercise any of these rights, please contact me on team@thelillymillsdrinkery.com I will respond within one month, as required by law.
8. Cookies and website tracking
My website may use cookies to improve your browsing experience and monitor website performance.
You can adjust your browser settings to refuse cookies if you prefer.
9. Changes to this policy
I may update this Privacy Policy from time to time. The latest version will always be available on my website.
10. Complaints
If you have any concerns about how your personal data is handled, please contact me first so I can help resolve the issue. You also have the right to complain to the Information Commissioner’s Office (ICO):