Privacy Policy
Welcome to Lilly Mills Drinkery. Whether you're planning a wedding, party, or special celebration, I’m honoured to be part of your event. I value your trust and am committed to protecting your privacy. This Privacy Policy explains how I collect, use, store, and safeguard your personal information when you:
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Visit my website
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Make an enquiry about hiring Lilly Mills Drinkery
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Book the mobile horse box bar for your event
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Communicate with me by email, phone, social media, or contact forms
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1. What personal data I collect
I may collect:
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Your name and contact details (email address, phone number, billing address)
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Booking and payment information
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Any special requirements or preferences you choose to share
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Communications between us (emails, messages, enquiry forms)
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2. How I collect your data
I collect data when you:
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Submit an enquiry through my website or social media
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Contact me by email, phone, or direct message
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Book Lilly Mills Drinkery for your event via this website or through a third party vendor
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Complete booking forms or contracts
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Communicate with me before, during, or after your event
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3. How I use your data
I use your personal information to:
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Respond to enquiries
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Process bookings and payments
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Provide mobile bar hire services for your event
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Communicate important information about your booking
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Manage contracts and event logistics
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Maintain records for legal, tax, and insurance purposes
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Improve my services and customer experience
I will only use your information in ways you would reasonably expect when booking my services.
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Legal basis for processing
Under UK GDPR, I process your data under the following lawful bases:
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Contract – to provide the services you’ve booked
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Legal obligation – to comply with UK legal and financial requirements
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Legitimate interests – to respond to enquiries and manage bookings
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Consent – where you have agreed to receive marketing communications
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5. Sharing your data
I will never sell your personal data. I may share your data with trusted third parties only where necessary, including:
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Payment processors (such as Stripe, PayPal, or bank providers)
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Email and website service providers
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Accountants or professional advisers
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Insurers, where required for legal or insurance purposes
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Relevant authorities if required by law
These providers are required to handle your data securely and lawfully.
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6. Data retention
I only keep your personal data for as long as necessary:
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Booking and financial records: 7 years (to meet UK tax and legal requirements)
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Enquiry emails that do not result in a booking: up to 12 months
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Marketing consent: until you withdraw consent
After this period, your data will be securely deleted or anonymised.
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7. Your rights
Under UK GDPR, you have the right to:
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Be informed about how your data is used
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Access the personal data I hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your data in certain circumstances
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Restrict how your data is used
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Request transfer of your data where applicable
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Object to certain uses of your data, including marketing
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Withdraw consent at any time where consent is relied upon
To exercise any of these rights, please contact me on team@thelillymillsdrinkery.com I will respond within one month, as required by law.
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8. Cookies and website tracking
My website may use cookies to improve your browsing experience and monitor website performance.
You can adjust your browser settings to refuse cookies if you prefer.
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9. Changes to this policy
I may update this Privacy Policy from time to time. The latest version will always be available on my website.
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10. Complaints
If you have any concerns about how your personal data is handled, please contact me first so I can help resolve the issue. You also have the right to complain to the Information Commissioner’s Office (ICO):
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